It’s a tough situation.
When the pandemic hit the country, everyone had gone crazy with several major issues: HEALTH, JOB SECURITY, BILLS, EDUCATION, BUSINESS, and the ECONOMY. It’s almost one year and it’s a mix-and-match of trying how to think outside-the-box for all businesses – wondering how to pocket-in customer’s purchases, win their patronage, and ease their hunger of “hanging-out” due to lock-downs.
And that’s when MCC Finance adapted.
Agility helps sustain the business and voila! They went “digital”. The last quarter of 2020 opened opportunities and motivation to MCC Moneyshops Inc. to launch their website. Brainstorming on Nitty-gritty details happened between production months with website developers but in the long run, they were able to equip themselves thru digital transformation.
“We want to get closer to our clients by providing a website where it is more efficient and safe in answering our client’s inquiries. From the time we launched it, over 500 inquiries came in and it keeps on growing daily. We want to push this project as all industries got to adapt to the new normal or this may be until the next normal.” says Ms. Marie Rose Ancheta, President of Money Shops Company Inc.
“Having a website that is very functional and tailored-fit to a lending business like ours, is a much-needed facility nowadays. We can also check the client’s needs and other requirements from the time they filled up our online forms until it is sent to our website portal”. “I think it’s very vital now for our business processes and solutions”, she added.
The people of MCC Moneyshops Inc. easily adjusted to this new situation.
A skeletal workforce was implemented following strict health standard procedures to guarantee the safety of staff and clients. The WFH (work-from-home) set-up was also followed and strict collaboration of tasks from office and home setting made running the business quite manageable. To survive, multi-tasking was inevitable, with each employee doing 2 functions at the same time. “To stay online and connected with the business, the WFH (work-from-home) set-up was made to collaborate tasks, learn and respond to clients more dynamically and efficiently,” says Ancheta.
“As the digital age matures and becomes intense, we need to catch up and grow with it, as it’s very vital in managing our business processes and solutions”, she added. “We can track new trends, build scenarios, and be associated with good brands. The digital transformation of MCC is quite inevitable and this is a new reality that we are embracing, from meeting into a conference room, and now into zoom.
Moving forward, MCC’s real estate collateralized loans are offered to serve companies and other SMEs to bring back the entrepreneurial spirit alive. Opportunities will always be there and taking hold of it may not be that easy, but it’s always simple with MCC, giving ease and comfort to re-understand, redesign, and re-creating the brand purpose of lending innovation. Visit www.moneyshops.com.ph now.
Article by:
Princess M. Santos
Marketing – MCC Money Shops